Note: The CBSA outage issue has been resolved as of Wednesday, June 11, 2025, all shipments are now being processed normally.
The Canada Border Services Agency’s EDI and eManifest systems—both required to clear cross-border packages—went offline on June 4, 2025, and remain down. Because every Canadian shipper relies on these platforms, the outage has halted outbound processing nation-wide.
Source: https://cscb.ca/en/trade-news
Nothing. Your shipment is safe in our warehouse and will resume its journey automatically once CBSA service is restored.
As soon as CBSA brings its systems back online, we’ll move your package and update your tracking information. Check your dashboard or email for the latest status.
Thank you for your patience—and for trusting Shippsy to handle your U.S.–to-Canada shopping, even when the unexpected happens.
Jay Alagon serves as the business manager at Shippsy, where he aims to provide Canadians with access to all US retailers without worrying about high shipping costs, long delivery times, and complicated paperwork associated with cross-border shopping. Outside of work, he enjoys practicing martial arts and woodworking.
Read all posts written by Jayson Alagon
When shipments arrive in Canada, please take note of the applicable storage fees that may incur. We encourage you to pick up your shipments at your local Shippsy branch as soon as you get notified, to avoid these extra charges! NON PALLET SHIPMENTS (small packages) Free storage for up to 30 days.- 15 days free storage […]
Delivering reliable, low-cost service has always been at the core of Shippsy. While we continue to absorb as much of the recent cost pressure as possible (fuel, labour, and cross-border tariffs), some adjustments are necessary so we can keep providing fast, hassle-free imports for Canadian shoppers and businesses. Below you’ll find the full breakdown of […]
With the long weekend fast approaching, many of you are undoubtedly looking forward to enjoying a well-deserved break. Whether you’re celebrating Civic Day, British Columbia Day, or Heritage Day, we’re here to help you plan ahead when visiting our facilities. Below are the adjusted operating hours across each of our many branches. August 03, 2025 […]
