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Canada Post Forwarding Services: A Comprehensive Guide

Published: February 22, 2024
Author: Aman Chopra

Moving from one place to another involves essential things that may be hard but equally important to deal with, such as adjusting to your new place, moving items from your previous area, and making sure your mail reaches you at your new place. This is where Canada Post Forwarding comes into play.

Dive into this article to learn more about how this solution can simplify your transition and make sure your mail follows you wherever you go.

What Is A Mail Forwarding Service?

What is a mail forwarding service?

Mail forwarding services help individuals, businesses, and travellers by simplifying mail organization, increasing security, providing access from anywhere, protecting privacy, and improving overall mail management efficiency.

This service provides an easier way to obtain a new mailing address. Many shipping providers, like Canada Post, offer this service allowing you to reroute your mail to you, guaranteeing that you receive your mail at your new location. It is available for both permanent and temporary relocation.

Permanent Relocation

  • Customers who are not returning to their original address
  • A homeowner or business moving or changing their post office boxes
  • Managing an estate or receiving mail on behalf of a deceased individual

Temporary Relocation

  • Customers going south for the winter season
  • Customers relocating during renovations, for a temporary job, or vacation
  • Managing mail on behalf of another person
  • Customers in another location but are still associated with the current address

How Does Canada Post Mail Forwarding Work?

You may purchase the service online or at the post office.

Canada Post’s mail forwarding service is completed in 5 easy steps:

Step 1: Purchase Mail Forwarding Service. If you’re wondering, “Can I get a forwarding address from the post office?” the answer is Yes. You may buy the service online or at the post office.

Step 2: Verification. Canada Post will verify your identity and the personal information you provided to ensure the request is legitimate and secure.

Step 3: Start Date. Specify the start date for when your mail will begin to be redirected to your new location.

Step 4. Duration. Choose the duration of mail forwarding, which can be temporary (e.g., a few months) or permanent.

Step 5. Delivery. Canada Post will begin redirecting mail sent to your old address to your new one.

There are two ways you can purchase the Mail Forwarding service:

  • Purchase Mail Forwarding Service Online
    • Create a Canada Post account to purchase
    • Your service can start as early as 5 days after purchase

How it works:

- Sign in to your Canada Post account.

- Enter your accurate address and identification details.

- Choose the length of service.

- Pay with your credit card.

- Visit the post office for the barcode, if needed.

- Purchase Mail Forwarding Service At A Post Office

  • Your service can start as early as 3 days.

How Much Does Canada Post Mail Forwarding Service Cost?

How much does mail forwarding cost?

Refer to the tables below for the mail forwarding costs for residential and business forwarding - new or temporary addresses.

Mail Forwarding For Moves

Mail Forwarding TypeDurationWithin ProvinceAcross ProvincesU.S. and International

Residential Mail Forwarding
12 months$92.50$115.75$267.25
4 months$60.50$75.25$178.25



Business Mail Forwarding
12 months$282.75$353.50$799.25
12 months (high volume)$1,536.00$1,857.00$3,249.00
4 months$182.00$225.75$526.25
4 months (high volume)$988.69$1,185.91$2,139.24

Mail Forwarding For Temporary Relocation

Mail Forwarding TypeDurationWithin ProvinceAcross ProvincesU.S. and International

Residential Mail Forwarding
3 months (minimum)$57.00$72.00$105.00
Additional months(after the first 3 months)$19.00/month$24.00/month$35.00/month

Business Mail Forwarding
Cost per month$103.00$129.75$245.75
Monthly - high volume$182.00$225.75$526.25

Additional Profile/Names

Within ProvinceAcross ProvincesU.S. and International
Residential Mail Forwarding$4.00/name$4.00/name$6.00/name
Business Mail Forwarding$4.00/name$4.00/name$6.00/name

Are There Items That Canada Post Does Not Forward?

Here’s the list of items that Canada Post does not forward:

  • Parcels
  • Prepaid envelopes
  • Newspapers and flyers delivered by other parties
  • Personal mail delivered to businesses/institutions
  • Mail received at a shared address used by more than two users
  • Mail through an exclusively owned mailbox company

It is also important to remember that if you are expecting deliveries, do not forget to notify the mail senders of your new address even if you have the Mail Forwarding service in place.

Can I Purchase A Mail Forwarding Service For Another Person?

Yes. You may buy a mail forwarding service on behalf of another person, including a deceased individual, or business.

To purchase online on behalf of another person or business:

1. Specify whose mail you would like to have forwarded.

2. Complete the online form.

3. Take the barcode to a post office and show your government-issued photo ID as well as your permission to act on behalf of another person or company.

To purchase at a post office on behalf of another person or business:

1. Visit the nearest Canada post office and fill out a form. You may also download and complete the form before coming to the post office.

2. Show your government-issued photo ID as well as your permission to act on behalf of another person or company.

Can I Make Changes To My Mail Forwarding Service?

Yes. You can make changes to your service via your Canada Post account or at the nearest post office.

Make Changes Online

Step 1. Log in to your Canada Post account.

Step 2. Navigate to your account name and click “Dashboard”.

To extend, change, or cancel your service online:

Step 1. Go to “Mail Forwarding” or “Hold Mail” and click “View All Orders”.

Step 2. Click “View details” of the order you want to change.

Step 3. Scroll down the “Transaction History” list, and then click “Extend” or “Cancel Service”.

To link a retail transaction to your online account:

Step 1. Log in to your Canada Post account.

Step 2. Navigate to your account name and, click “Dashboard”, and select “View All Orders” for Mail Forwarding or Hold Mail.

Step 3. Enter the following details:

- Reference number

- Postal code for the origin address

- Email address on the order

Make Changes At The Post Office

To make any changes, bring the reference number of the service and your government-issued photo ID with you to the nearest post office.

Conclusion

Moving from one place to another can be a hassle, especially when you are anticipating mail and parcels. Fortunately, Canada Post offers a Mail Forwarding service to make your life easier.


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