Note: The CBSA outage issue has been resolved as of Wednesday, June 11, 2025, all shipments are now being processed normally.
The Canada Border Services Agency’s EDI and eManifest systems—both required to clear cross-border packages—went offline on June 4, 2025, and remain down. Because every Canadian shipper relies on these platforms, the outage has halted outbound processing nation-wide.
Source: https://cscb.ca/en/trade-news
Nothing. Your shipment is safe in our warehouse and will resume its journey automatically once CBSA service is restored.
As soon as CBSA brings its systems back online, we’ll move your package and update your tracking information. Check your dashboard or email for the latest status.
Thank you for your patience—and for trusting Shippsy to handle your U.S.–to-Canada shopping, even when the unexpected happens.
Jay Alagon serves as the business manager at Shippsy, where he aims to provide Canadians with access to all US retailers without worrying about high shipping costs, long delivery times, and complicated paperwork associated with cross-border shopping. Outside of work, he enjoys practicing martial arts and woodworking.
Read all posts written by Jayson Alagon
Because of the increase in online shopping during the pandemic, package theft and missing delivery have become common issues. The rising prevalence of parcel theft coincides with the rise in the online order. The e-commerce sector had to fulfill a staggering 26 billion orders in the previous year. Many customers use a package receiving service […]
Just in time for the holiday season... The team at Shippsy has exciting news to share! We’re ecstatic to announce that our long-awaited grand opening in Vancouver, B.C. is ready to serve you starting on Tuesday, October 19. Shippsy is proud to be the first company on the West Coast to help Canadians bring their favourite […]
We’re Moving! Our New U.S. (New York) Facility Heads up Shippsy users, Our New York facility is moving this Monday, September 5. The new facility will be located at: Suite E - 6420 Inducon Drive W, Sanborn, New York 14132 No action is required by you, as our system will update automatically when viewing your […]
