Let's be friends! Follow us @loveshippsy on TikTok and Instagram. Don't forget to use #loveshippsy or tag us while unboxing your favourite items for a chance to be featured! The team at Shippsy wishes you a safe and enjoyable holiday season ahead.
As a Shippsy user, be informed of our house rules to ensure a smooth-sailing transaction with us. Here are the Shippsy do’s and don'ts to take note of:
We accept sealed packages in boxes, kraft mailers, polybags, and Amazon’s recyclable paper padded mailers. Other forms of packaging not included are otherwise unacceptable.
Your parcel must have a shipping label containing the Shippsy number and recipient's name, as our warehouse team requires them for identification purposes. For your shipping label to be considered valid, you must have the following information stated:
Besides what was mentioned in our prohibited items checklist, here are other products that cannot be imported with Shippsy:
Remember that our policy on unallowed products is not a one-size-fits-all inclusion. Stay in touch with our customer support team if you have any clarifications with the U.S. items you want to ship to Canada through Shippsy.
Purchasing multiple goods from U.S. online stores causes clients to interchange the necessary information, which later on, realizing that they’ve declared the wrong contents.
To avoid getting into this mix-up, be extra careful by double-checking the tracking page from your online store and cross-reference with the carrier tracking number uploaded onto Shippsy, before entering any shipment details.
Items that arrive at our U.S. facility packed in open paper bags, plastic bags or boxes do not count as the right packaging. This is not limited to paper bags, plastic bags, and unsealed boxes.
Starting April 25, 2022, Shippsy will no longer accept packages without valid shipping labels and are not packed properly, including paper/plastic bags sent to our U.S. location, as these will be automatically disposed.
Every detail on your label serves a purpose. Thus, incomplete details will end up hampering the usual process.
Delays in package processing are expected once your label does not contain either the SHP# or name. A $2.50 fine will be deducted from your Shippsy account if your package arriving at the U.S. does not include the SHP# found in your account.
Shipping unauthorized goods into Canada is our biggest no-no. If you’re wondering why your U.S. item is part of our checklist, Shippsy strictly follows the CBSA ruling when screening the entry of imported items.
To avoid putting your packages on hold and/or disposal, we highly advise you to keep an eye out on our Prohibited Items page. Our team frequently updates it to provide you with the list of goods we do not accept.
Pro tip: It’s best to consult with our pool of CSRs to check whether the item you’re planning to import to Canada is prohibited or not.
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Keep in touch with us at [email protected] or call 888-744-7779 for further assistance from our CSRs with your queries on any information written in this article.
Diana leads the growth marketing initiatives at Stallion Express. As a personal trainer turned digital marketer, Diana is obsessed with equipping eCommerce entrepreneurs with everything they need to scale their online businesses. You can catch her doing yoga or hitting the tennis courts in her spare time.
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Let's be friends! Follow us @loveshippsy on TikTok and Instagram. Don't forget to use #loveshippsy or tag us while unboxing your favourite items for a chance to be featured! The team at Shippsy wishes you a safe and enjoyable holiday season ahead.
Happy Thanksgiving to all! We’ve provided you with a summary of Shippsy branch (Markham and Mississauga) hours this upcoming long weekend to serve you better. Check out the following dates below as your quick guide: October 8 (Friday) - OPEN, Regular hours at all branchesOctober 10 (Sunday) - OPEN, Regular hours of 12PM to 3PMOctober 11 (Monday) […]
Happy Civic and British Columbia Day! Kindly review our operation hours for the holiday long weekend so you can plan ahead for your pickups. Here are the details: Friday [July 29] Regular Hours for all Shippsy branch locations Sunday [July 31] Ontario: OPEN*, Regular Hours of 12PM - 3PM London branch is CLOSED British Columbia: […]