Shipping from the US to Canada can be exciting—but it can also get tricky if you're unfamiliar with cross-border shipping rules. That's why we've put together Shippsy's Guide to Dos and Don'ts.
Follow these best practices to avoid common pitfalls and make every delivery fast, affordable, and hassle-free.
Here are the forms of packaging that Shippsy only accepts:
The ones not listed above are otherwise unacceptable.
Your parcel must have a shipping label containing the Shippsy number and the recipient's name, as our warehouse team requires them for identification purposes. Note: Our warehouse team will consider your shipping label valid if you provide the following information:
Apart from what we mentioned in our prohibited items checklist, here are other products that you cannot import with Shippsy:
Remember that our policy on unallowed products is not a one-size-fits-all inclusion. Stay in touch with our customer support team if you have any clarifications about the US items you want to ship to Canada through Shippsy.
Purchasing multiple goods from US online stores causes clients to interchange the necessary information, and later on, they realize that they’ve declared the wrong contents.
To avoid this mix-up, be extra careful by double-checking the tracking page on your online store and cross-referencing it with the carrier tracking number uploaded to Shippsy before entering any shipment details.
We’ve discussed how to do it right—now, let's make sure you avoid the common mistakes.
Items that arrive at our US facility packed in open paper bags, plastic bags or boxes do not count as the right packaging. This is not limited to paper bags, plastic bags, and unsealed boxes.
Every detail on your label serves a purpose. Thus, incomplete details will end up hampering the usual process.
Delays in package processing are expected if your label does not contain either the SHP# or name.
Shipping unauthorized goods into Canada is our biggest no-no. If you’re wondering why your US item is part of our checklist, Shippsy strictly follows the CBSA ruling when screening the entry of imported items.
To avoid putting your packages on hold and/or disposal, we highly advise you to keep an eye out for our Prohibited Items page. Our team frequently updates it to provide you with the list of goods we do not accept.
Pro tip: It’s best to consult with our pool of CSRs to check whether the item you’re planning to import to Canada is prohibited or not.
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Keep in touch with us at [email protected] or call 888-744-7779 for further assistance from our CSRs with your queries on any information written in this article.
Jay Alagon serves as the business manager at Shippsy, where he aims to provide Canadians with access to all US retailers without worrying about high shipping costs, long delivery times, and complicated paperwork associated with cross-border shopping. Outside of work, he enjoys practicing martial arts and woodworking.
Read all posts written by Jayson Alagon
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