When shipments arrive in Canada, please take note of the applicable storage fees that may incur. We encourage you to pick up your shipments at your local Shippsy branch as soon as you get notified, to avoid these extra charges!
NON PALLET SHIPMENTS (small packages)
Free storage for up to 30 days.
- 15 days free storage while the shipment is in the US
- 15 days free storage while the shipment is in Canada
When the shipment reaches the 16th day in the US, a fee of 1CAD per day will be charged for up to 30 days. If the shipment is still in "ACTION REQUIRED" after 30 days, it will be sent to disposal. Disposal of shipments will also be charged 2.50CAD+tax.
When the shipment reaches the 16th day in Canada, a fee of 1CAD per day will be charged for up to 30 days. If the shipment is still not picked up after 30 days, it will be sent to disposal. Disposal of shipments will also be charged 2.50CAD+tax.
FOR PALLET SHIPMENTS
Free storage for up to 14 days.
- 7 days free storage while the shipment is in the US
- 7 days free storage while the shipment is in Canada
When the pallet reaches the 8th day in the US, a fee of 10CAD per day will be charged for up to 15 days. If the shipment is still in "ACTION REQUIRED" after 30 days, it will be sent to disposal. Disposal of shipments will also be charged 2.50CAD+tax.
When the shipment reaches the 8th day in Canada, a fee of 10CAD per day will be charged for up to 15 days. If the shipment is still not picked up after 30 days, it will be sent to disposal. Disposal of shipments will also be charged 2.50CAD+tax.
--------
We have also included the above in our Terms and Conditions.
Have any questions or concerns? Reach out to our customer support team by emailing [email protected] or calling 888-744-7779.
Aman looks after the content marketing department at Stallion Express. He is passionate about helping businesses grow by providing informative and up-to-date trends in the eCommerce industry. Outside the office, you can find him on the soccer field cheering on Real Madrid.
Read all posts written by Aman Chopra
The recent global pandemic caused by Covid-19 has taken its toll on so many lives across the globe. Many changes and adjustments to people's daily routines had to be made to ensure everyone's safety. Offices and establishments closed their doors, and the Internet primarily supported their services. As stated in research by Statistics Canada, the […]
Because of the increase in online shopping during the pandemic, package theft and missing delivery have become common issues. The rising prevalence of parcel theft coincides with the rise in the online order. The e-commerce sector had to fulfill a staggering 26 billion orders in the previous year. Many customers use a package receiving service […]
A new branch is coming up for Shippsy in our latest region - Québec! We are excited to expand our services to a third province for Canadian shoppers. Our newest location in Saint-Laurent is setting off on Tuesday, August 22. If you already have a registered Shippsy account with us, don't forget to contact customer […]
