Many Canadians shop from the other side of the border because of the discounts, products, and prices. However, shipping to the border can be tricky.
This blog will walk you through everything you need to know about how to send your purchases back home.
Cross-border shipping is sending goods or packages from one country to another. It allows you to shop online from stores in neighbouring countries that ship directly to your address, even if they don’t have a physical location in Canada.
For example, if a US store sells a product you like and offers shipping to Canada, you can easily order it online.
Below is the breakdown of how cross-border shipping works:
Shopping online from a US retailer is similar to ordering locally. You browse their website, select your desired items, and add them to your cart. Then, during checkout, you'll provide your Canadian shipping address and choose a payment method.
However, some discounts aren't available for international online shoppers and are only for US customers. But don't worry, because there's a strategy you can use, which is discussed in the latter part of this blog.
Communicating with the seller is crucial to ensure your shipment is prepared correctly. Double-check your shipping address with the retailer to prevent any errors. You can also contact the seller for guidance if you have any concerns about packaging or customs requirements.
By working closely with the retailer, you can help ensure your online order is properly prepared for a smooth cross-border journey.
Researching the right shipping carrier is as important as communicating with your seller. After deciding which carrier to use, contact the sender of your package and let them know which shipping solution you think is best.
You may also encounter two types of shipping carriers: logistics companies and country-to-country-specific forwarders.
Logistics companies cater to a wide range of destinations. In contrast, country-to-country-specific forwarders focus only on transporting goods between two particular countries.
As a result, country-to-country-specific forwarders often offer lower rates due to their specialized focus. Here's a comparison example of their lowest handling service fees for a 10 lb package shipment from the US to Canada:
| Shipping Type | Shipping Solution | Price | Transit Time |
| Logistics Company | FedEx Ground | CAD 110 to CAD 170 + applicable duties and taxes | 2-7 business days |
| Country-to-Country | Shippsy Pick-Up | CAD 7.99 + applicable duties and taxes | 2-3 business days |
*Please note that these fees and transit time vary based on your region, product weight, and insurance options.
Once your shipment arrives at the Canadian border, it will undergo customs clearance. The Canada Border Services Agency (CBSA) handles this, ensuring that all parcels comply with Canada's border security regulations.
If your shipment is subject to customs duties or taxes, you may need to pay these fees before it can be released. During this process, it's essential to expect potential delays and prepare to provide any necessary documentation, such as sales invoices from sellers for purchased items.
If your parcel shipment is on its way to your delivery address, you can monitor its progress using the package carrier's tracking tool. Most carriers offer online tracking tools that provide real-time updates on the location of your item.
After learning how cross-border shipments work, here are some helpful tips to make your shipping process easier and hassle-free:
As mentioned earlier, a package forwarder can provide you with a US address to use and enjoy offers and products that are only available in the US. You get to shop from US stores without crossing the border.
You can also save on shipping fees because package forwarders offer consolidation. This means they combine multiple packages into one shipment, so you don’t have to pay shipping costs for each one separately.
Shipping across a border can also involve a complex customs process, with a lot of paperwork. Most package forwarders handle the customs clearance process, so you won't need to worry about it anymore.
As noted earlier, double-checking your shipping address is essential. Even a minor error, such as a misspelled street name or incorrect ZIP code, can delay or prevent the package delivery. So, before submitting your order, carefully review your information to avoid any issues.
You should know what items are prohibited before sending them to Canada. Most of them are those considered dangerous, such as flammable items or those that pose a health hazard. So, never try to ship any of those to avoid penalties.
If you encounter any problems, you can ask your chosen shipping carrier for assistance or hire a customs broker to guide you.
Cross-border shipping can sometimes involve longer delivery times than domestic shipping. Customs clearance, transportation distances, and shipping carrier efficiency can influence the delivery timeline.
To avoid disappointment, plan and look for a cost-efficient shipping solution. Consider the urgency of your order and choose a shipping solution that aligns with your desired delivery time.
Shippsy offers the cost-effective cross-border shipping solutions you'll find online. Our main goal is to help Canadians enjoy hassle-free shipping from the US to Canada.
The best part? Shippsy's US address lets you shop from any store that ships to the US. We can bring your packages across the border right to your desired shipping destination.
So, start signing up for a free account and receive your unique US address from them now!
While cross-border shipping requires careful planning, the benefits can outweigh the challenges. Remember that a package forwarding service like Shippsy lets you shop online at the neighbouring country’s retailers. They simplify the cross-border shopping process for you!
Jay Alagon serves as the business manager at Shippsy, where he aims to provide Canadians with access to all US retailers without worrying about high shipping costs, long delivery times, and complicated paperwork associated with cross-border shopping. Outside of work, he enjoys practicing martial arts and woodworking.
Read all posts written by Jayson Alagon
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