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Simplify Your Cross-Border Shipments – From US to CA

Published: October 16, 2023
Author: Aman Chopra

Imagine spending a leisurely day scrolling through your favourite online store, hunting for bargains and unique finds. For many Canadians, cross-border shopping from a US-based store is not new. In fact, it has become an exciting pastime for many Canadian shoppers, indulging in great deals, diverse products, and a taste of American culture.

However, though ordering from the United States opens up a world of possibilities for Canadians, it’s not without its challenges. Customs, shipping fees, and currency exchange complexities often make it daunting. This article will help simplify the process for you.

What is cross-border shipping?

Cross-border shipping to Canada from the US

Cross-border shipping is a specific form of international shipping. It refers to the movement of goods across national borders, often involving neighbouring countries like Canada and the United States. International shipping, in a broader sense, encompasses the transportation of goods between any countries, not limited to those with shared borders.

In addition, package forwarding allows you to place an online order from a store in another country (in this case, the United States), use the provided U.S. address, and have the items forwarded to your Canadian address. It’s a way to access a more comprehensive product selection and find better deals. However, it comes with customs duties, taxes, and shipping charges which can vary greatly.

Are there shipping companies offering cross-border shipping services?

Yes, numerous shipping companies provide specialized cross-border shipping services like Canada Post, UPS, USPS, FedEx, Purolator Express, and Shippsy. These providers are considered the best shipping companies in the industry. They assist with customs documentation and duties and ensure compliance with specific regulations in these adjacent markets.

How do I ship something from the US to Canada?

Shipping process

Shipping a package from the US to Canada involves several crucial steps to ensure a smooth and hassle-free process for Canadian shoppers purchasing items from the US. Following these steps will make it easier for you to bring your items to Canada:

1. Confirm the Seller’s Shipping Option

Before deciding to buy from a US retailer, check first to see if the store provides delivery to Canada. You can visit their website or get in touch with customer support to verify the information. Once you’ve confirmed, review the retailer’s shipping policies, including costs, delivery times, and any special instructions for international orders. It will prevent disappointment caused by certain shipping issues.

2. Choose Your Items

After ensuring the store ships to Canada, it’s time to purchase the perfect item. Select the desired products and add them to your online shopping cart, ensuring that you’ve chosen the items you wish to purchase.

Here’s a pro tip: If you’re looking for an item but don’t have a specific brand in mind, don’t immediately get the first product you see. Instead, start by browsing their website. You can also take advantage of the website’s filters, so it’s easier to check for the cheapest to the most expensive items. With the help of filters, you can also find the website’s bestsellers, new arrivals, and clearance sales.

3. Sign Up For An Account

Some online stores require shoppers to create an account with them. Apart from getting exclusive deals, doing so can enhance your shopping experience by enabling order tracking, communication with the retailer, and potentially providing access to exclusive offers and promotions.

4. Enter Shipping Information

It’s crucial to provide your Canadian shipping address accurately during the checkout process. Take extra care to ensure your address details are complete and entirely error-free to avoid any potential delivery issues or delays in receiving your orders.

5. Choose Shipping Method

Some sellers partner with more courier services. Thus, carefully select the shipping method that best aligns with your preferences when checking out. Take into account various factors, including shipping speed, associated costs, and the availability of tracking options. Choosing the suitable shipping method ensures your package reaches you according to your expectations.

6. Review and Confirm Your Order

Before completing your transaction, double-check the details to ensure that everything is correct. You must check the selected items, the accuracy of your provided shipping address, and the total cost, including any applicable taxes or fees. If you identify any problems or wish to make changes, do it before proceeding to payment. Once you are entirely satisfied with the order accuracy, proceed confidently to confirm your purchase, securing your chosen items for Canada shipping.

7. Pay the Total Cost

To complete your transaction, you will need to provide the necessary payment information, including your credit card number, expiration date, and security code. Ensure you confidently enter this information, as it finalizes the purchase process and initiates the shipment of your chosen items to your Canadian address.

8. Get Tracking Information

Once your order is processed, wait for the confirmation email from the retailer. In this email, you will typically find the tracking details for your package, allowing you to monitor its progress as it makes its way from the United States to your Canadian destination. These tracking details serve as a valuable tool for staying informed about your package’s estimated arrival and ensuring a smooth shipping experience.

9. Monitor Shipment Progress

Actively track the progress of your parcels as it travels across the border. The tracking tool lets you stay well-informed regarding estimated delivery dates and any possible delays during transit. By staying proactive and keeping an eye on the package status, you can ensure a smooth and timely delivery process.

10. Prepare For Customs

It’s important to know that your package may be subject to customs duties and taxes upon arrival in Canada. Consider researching Canada’s customs regulations and fees beforehand. This will help you anticipate potential charges and understand the requirements. Additionally, it’s advisable to keep your order confirmation and receipt readily accessible for customs declaration purposes, ensuring a smooth entry of your items into Canada while complying with all necessary regulations.

11. Pay Customs and Duties (If Applicable)

If customs duties and taxes are assessed on your package, you can expect to receive a notice from the courier or postal service responsible for handling your delivery. You must act promptly upon receiving such a notice, ensuring any required fees are paid on time. By doing so, you not only fulfill your financial obligations but also prevent potential delays.

12. Await Delivery

Patiently wait for your package to arrive at your designated Canadian location, following the same schedule and estimated delivery timeframe provided by the retailer. You can manage your expectations and ensure you’re prepared to receive your items when they arrive.

13. Receive and Inspect the Package

Upon delivery, carefully inspect the package for any indications of damage or tampering that may have occurred during transit. Should you identify any issues, such as damaged items or signs of tampering, you must take immediate action. Contact the retailer or the courier service handling the delivery without delay to report the problem and initiate the process of seeking a resolution.

14. Enjoy Your Purchase

After thoroughly checking the package and everything’s good, you can finally relish the satisfaction of enjoying your new items.

How long does cross-border shipping to Canada take?

shipping cost when shipping packages across the border

The travel time for cross-border shipping to arrive depends on several factors, including the location, the shipping method, the distance to be travelled, and the customs clearance process.

Here are some general estimates for cross-border freight shipping times:

  • Standard Shipping. This method typically takes between the range of 5 to 10 business days.
  • Expedited Shipping. This option can significantly reduce delivery times, with estimates ranging from 2 to 5 business days.
  • Express Shipping. The fastest option, express shipping, can typically deliver your package within 1 to 3 business days.

It’s important to remember that these timeframes are estimates, and the actual shipping duration may differ based on the factors outlined earlier. For instance, if your shipment goes through customs inspection, it can take longer to deliver.

How much does shipment in Canada from the US cost?

How long does cross-border shipping take?

The cost of cross-border shipping to Canada from the US depends on several factors, including the size and weight of the item, the distance to be travelled, the shipping method, and the time of year.

Here are some general estimates for cross-border shipping costs to Canada from the US:

  • Standard Shipping. Standard shipping rates can typically range from $10 to $50 or more, depending on the size and weight of the package, the distance it needs to travel, and the shipping company.
  • Expedited Shipping. Expedited shipping services often come at a higher cost, with estimates ranging from $20 to $100 or more, depending on the same factors mentioned above.
  • Express Shipping. Express shipping, which offers the fastest delivery, may range from $30 to $150 or higher, depending on package specifications and the chosen shipping provider.

Remember, these are rough estimates, and actual delivery times may vary based on the specifics of your shipment. Always refer to the retailer’s provided shipping information for the most accurate expectations regarding your cross-border order.

How do I spot the best Canadian shipping services for cross-border shipping?

How to spot the best Canadian shipping services?

With all courier services claiming to be the best, choosing the right cross-border shipping partner is hard. However, there are factors you can consider to ensure a smooth online shopping experience.

Delivery Speed

Canadian cross-border shoppers should consider the delivery speed for many reasons:

  1. You can avoid being disappointed by choosing an option that will guarantee that an item you ordered for a specific event, such as a birthday gift or a new dress for a particular occasion, will arrive on time.
  2. You can avoid paying higher than you intended, as some shipping carriers charge additional fees for express shipping, but this can be worth it if you need your item quickly.
  3. You can prevent unnecessary waiting. Let’s say you’re not in a hurry. Still, it can be frustrating to wait weeks for the parcels to arrive. By choosing a faster shipping method, you can get your item sooner and start enjoying it.


Canadian cross-border shoppers should carefully consider shipping costs because they directly impact the overall value of their purchases. High shipping fees can significantly increase the total cost of an item, making it less budget-friendly.

Understanding these costs helps shoppers make informed decisions about whether the item’s price, after including shipping charges, remains a good deal compared to local alternatives. Moreover, by comparing shipping costs among retailers, shoppers can optimize their spending and ensure that they stay within their budgetary constraints when shopping from abroad.


For Canadian cross-border shoppers, a carrier’s reliability is crucial. A reliable and trusted shipping provider ensures parcels arrive undamaged, on schedule, and in the expected condition. This reliability reduces the risk of shipping mishaps and the need for returns or replacements, saving time and potential hassle.

It also provides peace of mind, especially when ordering high-value or fragile items. A reputable carrier enhances the overall shopping experience, fostering trust between the customers and the seller, and ultimately leading to more satisfying cross-border shopping transactions.

Features and Services

The features and services are vital for a seamless shopping experience. Different carriers offer various services like package tracking, shipment protection, delivery options, and customs assistance. Choosing a suitable carrier can provide convenience, security, and transparency throughout shipping.

Additionally, some carriers specialize in particular types of shipments, such as perishables or fragile items. Evaluating these features and services ensures that shoppers can tailor their shipping choices to meet their specific needs and preferences.

Final Thoughts

Cross-border shopping for Canadians can be an exciting and convenient way to access a wide range of products, but it comes with various considerations. Prioritizing delivery speed, shipping costs, and the reliability and features of the carrier are key to a successful shopping experience.

Get Quotes

This will help you to compare prices and delivery times.

Read Reviews

This can give you insights into the reliability and quality of service of each shipping service.

Consider the Item Type you are shipping

Some restrictions apply to certain shipping services on the types of items they can ship.

Contact the shipping service to ask any questions you have

This is a good way to get personalized information about their services and rates.

Balancing these factors with your specific needs and budget is essential. Whether you’re seeking unique items, great deals, or specialty products, informed choices will help you make the most of cross-border shopping opportunities. Happy shopping!

Enjoy the Best US Deals, Ship with Shippsy

Shipping with Shippsy

Shippsy is a fantastic platform that not only helps you save money on shipping but also opens up access to some of the best deals available in the United States. Additionally, it offers the utmost convenience and simplicity when it comes to shipping items from the US to anywhere within Canada.

With Shippsy’s user-friendly and value-added services and cost-effective solutions, you can make the most of cross-border shopping while enjoying significant savings and a hassle-free experience.

To use Shippsy, simply create an account and get your free US shipping address. Once you have your US shipping address, you can start shopping online at US retailers. When you checkout, enter your US shipping address as the shipping address. Shippsy will then ship the item to its US warehouse and then forward it to your Canadian address.

Shippsy eliminates the complicated customs paperwork as they will handle everything on your behalf once the package arrives in our US warehouse.

Does Shippsy offer overnight shipping?

Unfortunately, Shippsy does not offer overnight shipping. However, you can still guarantee fast shipping services. Shippsy offers fast transit times, with most shipments arriving within 2-3 business days for the Ontario region and 4-7 business days for British Columbia and Quebéc.

For full details of our shipping services, you can check our website or speak with our support team.

Ask Us Anything

Feel free to ask Shippsy any questions you have about cross-border shopping, shopping from the US, or any other related topics. Shippsy is here to provide you with valuable information and assistance to enhance your cross-border shopping experience.

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Stay connected with Shippsy on our social media channels for the latest updates, tips, and exclusive deals on cross-border shopping. Follow us on Facebook, Instagram, and TikTok to join our community and make the most of your cross-border shopping experience.

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